Patient Engagement ProgramIn collaboration with the Baltimore Metropolitan
Diabetes Regional Partnership

PEP is a comprehensive, evidence-based communication training program for health care workers of all disciplines

PEP focuses on improving clinical and non-clinical team members’ communication skills and relationshipbuilding skills that are shown to facilitate patient engagement in their health, appropriate health care services, and improve patient satisfaction.

So what does PEP offer?

Free 0.75 CE credit hours
to BMDRP-affiliated facilities

Always accessible Online Modules
with CME/CEs

2-Hour Skills Workshops
with CME/CEs

Emailed Tips of the Month

Conversation and Communication Worksheets

Champion Maintenance Program