PEP is a comprehensive, evidence-based communication training program for health care workers of all disciplines
PEP focuses on improving clinical and non-clinical team members’ communication skills and relationshipbuilding skills that are shown to facilitate patient engagement in their health, appropriate health care services, and improve patient satisfaction.
So what does PEP offer?
Free 0.75 CE credit hours
to BMDRP-affiliated facilities
Always accessible Online Modules
2-Hour Skills Workshops
Emailed Tips of the Month
Conversation and Communication Worksheets
Champion Maintenance Program